FAQs

Frequently Asked Questions

What attractions are nearby?

Nearby attractions include beautiful beaches such as Geger Beach, Pandawa Beach, and Sawangan Beach. Guests can also visit cultural sites like Uluwatu Temple and Garuda Wisnu Kencana (GWK) Cultural Park. For shopping and dining, The Bali Collection offers a range of restaurants and boutiques. Golf enthusiasts can enjoy the Bali National Golf Club.

Do you provide airport pickup?

Yes, airport pickup is available at an additional cost of IDR 500,000 per car per trip (up to 4 persons). Advance booking is recommended.

Is parking available at the villa?

Yes, complimentary parking is available on-site for all guests.

Is there a shuttle service available?

Yes, we provide shuttle services to selected nearby destinations. Please contact our staff for more information.

How can I get around during my stay?

We can assist with arranging private car rentals or you may use local taxis and public transportation options.

Frequently Asked Questions

Do I need to pay a deposit?

Full payment (100%) is required upon confirmation of your booking. No security deposit is needed.

How can I make a reservation?

You may book directly by clicking the “Book Your Stay” button on our website, or by contacting us through the provided phone number or email for personal assistance.

Can I cancel or modify my booking?

Yes. Please refer to our cancellation policy for applicable terms and conditions.

What payment methods do you accept?

We accept bank transfers as well as debit and credit card payments.

Frequently Asked Questions

What time is check-in and check-out?

Check-in begins at 3:00 PM and check-out is by 12:00 PM.

What documents are needed for check-in?

A valid government-issued ID card or passport is required upon check-in.

Can I request an early check-in or late check-out?

Early check-in and late check-out requests are subject to availability. Additional charges may apply.